How do I know my generator is working?
When the generator performs its self-test, the Gen-Tracker verifies the generator's operation.
You can also view your generator activity
on-line
at any time. If your generator should fail, notifications will be sent per customer instructions.
Is there any warranty on the monitoring service?
Yes. The Gen-Tracker is warranted for 3 years on all parts, excluding the backup battery. Labor is not included.
Can I terminate my monitoring agreement?
Yes, you can terminate at the renewal date.
Will notifications be sent if the generator fails during an outage?
Yes. The Gen-Tracker has a back-up battery which will provide five hours of service to make sure the information is transmitted.
How can I get a Gen-Tracker?
The Gen-Tracker is sold through authorized dealers.
Contact Generator Solutions to
find a dealer in your area.